One of the most important positions in a medical office is the medical office manager. While visiting a clinic or private practice as a patient, little thought goes in to all the mechanics it takes, to make an office tick. Just like any other business, medical offices need file folders, coffee filters, sticky notes, pens, and office furniture. Most people do not think about the little things that make a allied health business run smoothly. A medical office manager ensures that friendly staff are hired, each patient is seen in a timely manner, new office furniture and equipment is ordered, the office bills have been paid on time, and patients correct paperwork is in place for billing with the correct insurance code for their visit services. Since doctors remain busy all day caring for patients, a medical office manager is ideal to handle running the day-to-day business operations of the an allied health office. Medical office manager certification is a good way to break in to this career option.
A drug is prescribed to a patient by writing a drug order or medical prescription. A drug order specifies, among other things, the name of the drug, the dose amount, the route of administration, and how often and when it should be taken. There are four types of drug orders. These are routine orders, one-time orders, PRN orders and STAT orders. There are also standing orders or protocols. There are five right actions to take when giving medications. These are to give the right patient the right drug, in the right dose, at the right time, by the right route. Patients also have the right to refuse medication and the right to education about the medication. Today we will talk about the types of drug orders further….
Routine orders – This is an ongoing order given for a specific number of doses or number of days.
One Time Order – This is a single dose given at a particular time.
PRN – This is an order to give a medication if specific criteria exist, such as a headache, a fever, or pain and is given at the patient’s request.
STAT – This is a single dose order to give at once or immediately.
There are also protocols for administering medications. This is a set of criteria that indicates under what conditions a drug may be given. There are two types of protocols: standing orders or flow diagrams. Standing orders are an officially accepted sets of orders to be applied by nurses, physician assistants, and paramedics in the care of patients with certain conditions or under certain circumstances.
Pharmacology is the study of drug effects on living tissue and how drugs cure, prevent and manage diseases. Drugs derived from plants, animals, minerals, and are synthesized in a laboratory. Each drug has three names. These are the chemical name, the generic name that is considered the official name for the drug, and the brand name, which is used by the manufacturer to market the drug. there are two main classifications of drugs, prescription and over the counter drugs. Prescription drugs are also known as legend drugs and must be prescribed by an authorized health care provider. Over-the-counter drugs can be purchased with or without a prescription. Drugs have three effects; these are the therapeutic effect to fight or prevent the disease; a side effect that isn’t harmful; and an adverse affect that is harmful to a varying degree. Some drugs can also cause an allergic response in some patients. Healthcare providers must know these side effects before administering the medication to the patient. Furthermore, the patient must be informed of these effects. Before a drug is manufactured and released for public use, it must undergo a series of tests that begin with animal studies and follows through to clinical studies on humans. Animal studies determine the therapeutic index for the drug. Clinical studies determine the therapeutic effect, adverse effect and side effects the drug has on humans. A drug is prescribed to a patient by writing a drug order or medical prescription. We will delve further into what is required on a prescription in the next blog.